# MailClickConvert

> High-volume cold email platform for purchased and cold lists - dedicated IPs, warmup, verification, an SMTP relay and a REST API - plus a deliverability team that audits, repairs and runs outbound programs end to end. Plans from $249 a month for 100,000 emails, quoted individually up to 200 million.

MailClickConvert (a registered trademark of SourceIT Technologies, Inc.) has sent 20 billion+ emails for 4,000+ active accounts over 10+ years. Every plan includes 2 to 100+ dedicated IPs used by that account alone, provider-aware warmup, verification credits worth 25% of the plan's volume, CAN-SPAM defaults with list-unsubscribe and suppression, and an API covering everything in the platform that has a screen. Purchased and cold lists are accepted on every plan; the platform is built for outbound, not for the opt-in newsletter model most ESPs enforce.

Two ways in: self-serve on the platform, or hand it over - the deliverability team builds the sending foundation (domains aged 30 days, dedicated IPs, authentication, warmup) and runs the campaigns under a written Sending Standard. Services are quoted on scope; the free 30-minute deliverability diagnosis works on any platform, not only ours. Email verification is checked against an in-house database of 100M+ known-bad addresses built from delivered mail.

The REST API takes three parameters on every call (`apikey`, `area`, `action`) at `https://api.mailclickconvert.com/api.php`, GET or POST, XML by default or `output=json` / `output=csv`, paged with `start` and `limit` (max 1,000). Six public areas: email, home, clients, listverify, api, support. Webhooks POST batches of up to 100 events (open, click, unsubscribe, SMTP bounces, notifications) with an HMAC-SHA512 `APISIGNATURE` header; timestamps are UNIX in CST. An MCP server for AI agents is available inside the platform.

Support is a person, weekdays 9am to 5pm CST, at 1-800-604-5058. Sister brand for political digital programs: EnSpot Political.

## Platform

- [Email Platform for Purchased Lists](https://mailclickconvert.com/email-service-for-purchased-lists): An email service for purchased lists and cold data. Send mass email from 100,000 to 200 million a month on dedicated IPs, or connect your own SendGrid or Mailgun.
- [SMTP Relay Service: Connect Any Provider](https://mailclickconvert.com/smtp-relay): An SMTP relay platform that connects SendGrid, Amazon SES, Mailgun, Postmark or our own premium relays in one account. Route cold traffic on neutral IPs and engaged contacts on high-reputation ones. Plans from $99 a month.
- [Email Verification: 18 Checks + 100M Known-Bad Database](https://mailclickconvert.com/email-verification): Bulk email verification checked against our own database of 100 million+ spam traps, hard bounces and known-bad addresses, built from 20 billion delivered emails. 18-point process, from $150. No subscription, credits never expire.
- [Buy Email Lists: Targeted B2B, Consumer & Political Data](https://mailclickconvert.com/buy-email-lists): Buy targeted email lists - business, consumer and political - verified before delivery, priced on volume, from the provider that also runs the infrastructure to send them. Free counts, quote within a business day.
- [Dedicated IPs and Rotation for Cold Email](https://mailclickconvert.com/dedicated-ips): Dedicated sending IPs on every plan, from 2 at 100,000 emails a month to 100+ on enterprise volumes, with rotation across the pool. Your reputation is never an average of other people's sending.
- [Email and IP Warmup: Provider-Aware Ramp Schedules](https://mailclickconvert.com/email-warmup): Email and IP warmup built into every plan. Provider-aware schedules, genuine reply patterns and timing variance, with volume rising against measured inbox placement over four to six weeks.
- [Inbox Placement Testing: Measure Where Email Actually Lands](https://mailclickconvert.com/inbox-placement-testing): Inbox placement testing across seed accounts at every major provider. Delivered is not inboxed, and a 98% delivery rate can hide a 40% inbox rate. Placement gates every step of the warmup ramp.
- [Features: Everything in the Platform, by Category](https://mailclickconvert.com/features): All 64 MailClickConvert features by category: sending and SMTP relays, deliverability and warmup, lists, campaigns, verification, reporting, data finder, agency whitelabel, API and compliance.
- [Pricing: Bulk Email Plans from $249 a Month](https://mailclickconvert.com/pricing): Plans from $249 a month for 100,000 emails up to 200 million, on dedicated IPs that accept purchased and cold lists. Month to month, no annual contract, and no approval queue on your list.
- [Integrations & API: REST, Webhooks and Zapier](https://mailclickconvert.com/integrations-api): A REST API with 100+ calls across lists, messages, campaigns, verification and reporting. Webhooks for opens, clicks and unsubscribes, plus Zapier to 2,000+ apps and SMTP, IMAP and POP3 access.

## Services

- [Free 30-Minute Deliverability Diagnosis, Any Platform](https://mailclickconvert.com/deliverability-diagnosis): A free 30-minute deliverability call on whatever platform you already use. Authentication, placement, infrastructure and list origin reviewed. No demo, no sequence afterwards, and no obligation.
- [Deliverability Audit: Written Findings and Placement Testing](https://mailclickconvert.com/deliverability-audit): A deliverability audit with written findings and inbox placement testing across providers. Authentication, reputation, blocklists, ramp history and list quality. Quoted on scope and credited in full against any build within 60 days.
- [Blacklist and Reputation Repair for Email Domains](https://mailclickconvert.com/blacklist-removal): Blacklist removal and sender reputation repair, in the order that actually works: stop outbound, measure where you stand, rebuild with warmup, wait out a genuine recovery window, then apply for delisting.
- [Email Suspended, Blocklisted or Throttled? Emergency Rescue](https://mailclickconvert.com/emergency-rescue): Account suspended, ESP shut you down, Spamhaus listing, or throttled by Google and Microsoft. Emergency rescue stands up separate sending infrastructure so you can operate this week, while the damaged domain is repaired in parallel.
- [Sending Foundation Build: Domains, IPs and Warmup](https://mailclickconvert.com/sending-foundation-build): The infrastructure work before a cold email program launches: sending domains registered and aged, SPF, DKIM and DMARC configured, dedicated IPs allocated, and warmup run against measured inbox placement.
- [Ongoing Deliverability Management: Monitoring and Repair](https://mailclickconvert.com/ongoing-management): A monthly retainer for deliverability. Scheduled inbox placement testing, blocklist and reputation monitoring, warmup maintenance and the repair work when something slips. You run the campaigns.
- [Our Process: Diagnose, Build, Ramp, Operate](https://mailclickconvert.com/our-process): How every MailClickConvert engagement runs: diagnose before quoting, build the sending foundation, ramp against measured inbox placement over four to six weeks, then operate at volume.
- [The Sending Standard: What We Require, and What We Decline](https://mailclickconvert.com/sending-standard): The conditions every MailClickConvert program runs under: domains aged 30 days with no sending, the full list verified, plain-text creative, a staged ramp against measured placement, and named pause thresholds agreed before launch.

## Managed programs

- [Managed Outbound Email Campaigns](https://mailclickconvert.com/managed-outbound): We build and run high-volume outbound email end to end: targeting, data, sequencing, sending and reporting, against the number you need to hit.
- [Web Lead Recovery: Attempts Three Through Fifteen](https://mailclickconvert.com/web-lead-recovery): Work the leads you already paid for beyond attempt two. Speed-to-lead sequences on new form fills and staged recovery on your back file, on infrastructure separate from your corporate domain.
- [Database Reactivation: Revenue From a List You Already Own](https://mailclickconvert.com/database-reactivation): Reactivate dormant customers, expired subscribers and untouched CRM records. Verified first, staged over weeks, and run on separate infrastructure so a higher complaint rate never touches your main domain.

## Industries

- [Political Email Marketing: Voter Outreach, GOTV and Fundraising](https://mailclickconvert.com/political-advocacy): Outbound email for candidates, PACs and advocacy groups. Voter contact, GOTV, fundraising and volunteer recruitment on dedicated IPs that will not deplatform you mid-cycle. Targeted voter data available.
- [Email for Personal Injury and Mass Tort Firms](https://mailclickconvert.com/personal-injury-mass-tort): Intake follow-up, aged lead reactivation and claimant outreach at volume, on infrastructure separate from your firm's domain. Purchased and aged lead files accepted, verified and ramped properly.
- [Email for Insurance and Medicare: Leads and Agent Recruitment](https://mailclickconvert.com/insurance-medicare): Aged internet lead reactivation, policyholder cross-sell and agent recruitment on infrastructure that accepts purchased data. Built and warmed before Annual Enrollment, not during it.
- [Email for Commercial Debt Collection Agencies](https://mailclickconvert.com/commercial-debt-collection): Compliance-sensitive B2B outreach for commercial collection: creditor prospecting and commercial debtor contact on isolated infrastructure, with consumer accounts separated before anything sends.
- [Email for Print, Signage and Local B2B at Volume](https://mailclickconvert.com/print-signage-local-b2b): Regional B2B prospecting at volume for print shops, sign makers and local suppliers. Target by geography, industry, SIC, revenue and role, on infrastructure priced for small-ticket economics.
- [iGaming & Casino Email Marketing: Infrastructure That Sends](https://mailclickconvert.com/igaming-casino): Email infrastructure for iGaming, casino and sports-betting senders: dedicated IPs, warmup, verification, player lists and a deliverability team. Bonus, reactivation and VIP campaigns that land in the inbox, from a provider that accepts gambling content.
- [Cold Email for Agencies: Whitelabel Platform and Reseller](https://mailclickconvert.com/agencies): Run cold email for clients under your own brand. Whitelabel login domains, isolated sending per client, leased lists clients cannot export, and reporting logins you can sell. We never contact your clients.

## Compare

- [Compare MailClickConvert: Cold Email Platforms at Volume](https://mailclickconvert.com/compare): MailClickConvert vs Mailchimp, Klaviyo, SendGrid, Instantly and building it yourself: which platforms allow purchased lists, where each option wins, and honest head-to-head comparisons for cold email at volume.
- [Clickback Alternative: Same Volume, Less Than Half the Price](https://mailclickconvert.com/clickback-alternative): 100,000 emails a month costs $600 on Clickback Premium and $249 with MailClickConvert, with no 12-month term. Compare volume, data, compliance and services side by side.

## Resources

- [FAQ: Cold Email, Purchased Lists and Deliverability](https://mailclickconvert.com/faq): 19 answers on sending to purchased lists, pricing and contracts, inbox placement, CAN-SPAM compliance, data ownership and working with our team.
- [Knowledge Base: Platform Help & How-Tos](https://mailclickconvert.com/knowledge-base): How to set up domains, upload lists, build messages and run campaigns on MailClickConvert. 80 help articles across 11 categories.
- [Outbound Email Marketing Blog: Cold Email & Deliverability](https://mailclickconvert.com/blog): Guides on cold email deliverability, SMTP relays, purchased lists, list hygiene and campaign strategy. 47 articles from MailClickConvert.
- [API Documentation for Developers](https://mailclickconvert.com/developers/): How to call the MailClickConvert REST API: keys, the three required parameters, paging, output formats, errors and rate limits. 108 documented calls across six areas, plus webhooks.
- [API List: All 108 Calls by Area](https://mailclickconvert.com/developers/apilist): Every MailClickConvert API call, grouped by area: email marketing, users, clients, list verification, webhooks and support. 108 calls, each with arguments and a sample response.
- [Webhooks: Events, Payloads and Signatures](https://mailclickconvert.com/developers/webhooks): How MailClickConvert webhooks deliver opens, clicks, unsubscribes, SMTP bounces and notifications to your URL: batch size, retries, the APISIGNATURE header, event types and sample JSON.

## Optional


Knowledge base (80 platform help articles):

- [Support Hours](https://mailclickconvert.com/knowledge-base/support-hours): 9 am to 5pm CST weekdays* support is available using our online support ticket system. *As long as the weekday does not fall on a United States holiday.
- [How many campaigns can I send at one time?](https://mailclickconvert.com/knowledge-base/how-many-campaigns-can-i-send-at-one-time): The number of campaigns that you can send at one time depends on your package size. To see how many broadcasting slots you can send at one time, go to the ho…
- [How to Add Campaign Sequence?](https://mailclickconvert.com/knowledge-base/how-to-add-campaign-sequence): NOTE: Make sure that you have already added your Message and Email List to be used for this Campaign Sequence. To add a Campaign Sequence, please follow the …
- [How to Copy or Resend a Campaign?](https://mailclickconvert.com/knowledge-base/how-to-copy-or-resend-a-campaign): If you have sent out a campaign and you want to resend it, you do not need to create a new one from scratch and input all the settings again. Using our copy/…
- [How to Create a Campaign?](https://mailclickconvert.com/knowledge-base/how-to-create-a-campaign): Watch the video tutorial below on how to launch a campaign. https://youtu.be/zKtq6ImMiEk You can also check the step by step guide below: MCC Account Dashboa…
- [How to enable Recurring Campaigns option in a New Campaign?](https://mailclickconvert.com/knowledge-base/how-to-enable-recurring-campaigns-option-in-a-new-campaign): To enable Recurring Campaigns option in a New Campaign, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > click Create Cam…
- [How to set Campaign Send Hours?](https://mailclickconvert.com/knowledge-base/how-to-set-campaign-send-hours): To add a message, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > click Create Campaign It will load up the Create Campa…
- [How to set Campaign Trigger in the Campaign?](https://mailclickconvert.com/knowledge-base/how-to-set-campaign-trigger-in-the-campaign): To set Campaign Trigger in the Campaign, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > Create Campaign > Scroll Down t…
- [How to Setup a Custom From Address?](https://mailclickconvert.com/knowledge-base/how-to-setup-a-custom-from-address): A custom "from address" allows you to set-up a an email address that you control as a sending email address and is visible to the email recipients for the ca…
- [How to use personalization in your campaign?](https://mailclickconvert.com/knowledge-base/how-to-use-personalization-in-your-campaign): The system supports personalization in both the subject line, from name and the body of the message The format of personalization is <#columnname#> where col…
- [How to use Personalization Token in your campaign](https://mailclickconvert.com/knowledge-base/how-to-use-personalization-token-in-your-campaign): The system supports personalization in both the subject line, from name and the body of the message The format of personalization is <#columnname#> where col…
- [Passing Campaign Information in Links](https://mailclickconvert.com/knowledge-base/passing-campaign-information-in-links): We do support passing some variables inside links of your campaign. The personalized fields are supported with the syntax below {messageid} {listid} {profile…
- [Remote Content - In email campaigns](https://mailclickconvert.com/knowledge-base/remote-content-in-email-campaigns): The remote content feature allows the injection of remote data into your campaign's messages. It Supports passing personalized fields which would allow you t…
- [Sending Speeds](https://mailclickconvert.com/knowledge-base/sending-speeds): Sending speed options are as follows: Note: With Retry Mode, enabled campaigns with the sent counter will make it appear as the emails are being sent faster …
- [Using the Permission Pass System](https://mailclickconvert.com/knowledge-base/using-the-permission-pass-system): The permission pass system is a confirmation system to gain subscribers from your email lists. Turns your bulk/purchased lists into an opt-in list to mail us…
- [What are included in a download package](https://mailclickconvert.com/knowledge-base/what-are-included-download-package): Sed sed elementum magna, nec viverra massa. Maecenas dapibus ante ante, eu auctor ligula consequat sit amet. Sed pretium ante ac tortor dictum hendrerit. Sed…
- [What does Error: No ReverseDNS mean?](https://mailclickconvert.com/knowledge-base/what-does-error-no-reversedns-mean): The error: No ReverseDNS in a sending campaign means the selected IP that you used for that campaign does not have a reverse DNS setup. Reverse DNS is set-up…
- [What does Server Down/No Ping mean?](https://mailclickconvert.com/knowledge-base/what-does-server-down-no-ping-mean): If you encounter this error and the server is provided by us, please enter a support ticket and our support team will look into the issue. If the server is p…
- [What is a Recurring Campaign?](https://mailclickconvert.com/knowledge-base/what-is-a-recurring-campaign): A Recurring Campaign is a campaign that is scheduled to run at regular, specified intervals. It is automated to run itself so that you do not have to create …
- [What is A/B Campaign?](https://mailclickconvert.com/knowledge-base/what-is-a-b-campaign): What is A/B Campaign? A/B Campaign is a method for testing which subject, email message or any other element of a marketing campaign performs better. For exa…
- [What is Retry Queue/Retry Mode?](https://mailclickconvert.com/knowledge-base/what-is-retry-queue-retry-mode): It is controlled by a setting under System Setting called "Retry Mode" This setting allows you to mark an email address as retry later after a certain number…
- [How to Add and Upload Email List?](https://mailclickconvert.com/knowledge-base/how-add-and-upload-email-list): Watch the video tutorial below on how to add Email List. The first step in sending your email is to add an email list to your account. Click on the ‘Add List…
- [How to Generate Blocked and Timed Out List?](https://mailclickconvert.com/knowledge-base/how-to-generate-blocked-and-timed-out-list): To generate/export blocked and timed out lists, just go to Email Marketing > Contact Lists > View List > check the email list of your choice > click Export O…
- [Strategies for Blocked and Timed out list Status](https://mailclickconvert.com/knowledge-base/strategies-blocked-and-timed-out-list-status): In some cases, you may experience getting some blocked and timed-out status in your campaign email list. This may depend on one factor which is your domain o…
- [Understanding List Email Status Codes](https://mailclickconvert.com/knowledge-base/understanding-list-email-status-codes): Below is a list of status codes that your list can contain: Pending – emails that have not been sent yet. Delivered – valid email addresses that were accepte…
- [What do these columns mean clickts, viewts, clickip, viewip inside a list?](https://mailclickconvert.com/knowledge-base/what-do-these-columns-mean-clicktsviewtsclickipviewip-inside-a-list): These columns are tracking columns that are used for email marketing campaigns. clickts – is the date/time that someone clicked a link clickip – is the IP ad…
- [What does active mean on the view lists page and why is it different than the total emails?](https://mailclickconvert.com/knowledge-base/what-does-active-mean-on-the-view-lists-page-and-why-is-it-different-than-the-total-emails): The active number on the "view lists" page refers to the number of email addresses that are still valid to send to on your next campaign. The active number i…
- [What format does my list have to be in?](https://mailclickconvert.com/knowledge-base/what-format-does-my-list-have-to-be-in): Our system currently accepts either .csv (comma seperated values) files,.txt and zip files containing (.txt, .csv) files up to 70mb. The format the list need…
- [What is a suppression list?](https://mailclickconvert.com/knowledge-base/what-is-a-suppression-list): A suppression list is an email list of email addresses that you do not want to send to. Normally an advertiser will provide you a list of emails they do not …
- [Blacklist Removal Links and Information](https://mailclickconvert.com/knowledge-base/blacklist-removal-links-and-information): McAfee: http://www.mcafee.com/threat-intelligence/ip/default.aspx MXLogic: http://www.mxlogic.com/postmaster/ip_research_request.cfm Juno: http://www.unitedo…
- [Delivery and Information to AOL](https://mailclickconvert.com/knowledge-base/delivery-and-information-to-aol): AOL has set a very high standard for other ISPs in terms of both mail filtering and delivery support. They were the first ISP to provide clear diagnostic inf…
- [Delivery and Information to Gmail](https://mailclickconvert.com/knowledge-base/delivery-and-information-to-gmail): Gmail is a webmail service provided by Google. Gmail is one of the largest mailbox providers with millions of individual users. There are also a significant …
- [Delivery and Information to Hotmail](https://mailclickconvert.com/knowledge-base/delivery-and-information-to-hotmail): Hotmail Delivering to Hotmail Filtering decisions are based on a combination of sender reputation and email content. Hotmail does limit the amount of mail a …
- [Delivery and Information to Yahoo](https://mailclickconvert.com/knowledge-base/delivery-and-information-to-yahoo): Yahoo has a complicated filtering setup that uses a variety of techniques to protect their users from unwanted email. They use a combination of rate-limiting…
- [Engagement Scoring](https://mailclickconvert.com/knowledge-base/engagement-scoring): Engagement Scoring is a way to tell which emails are the most effective. Each email address starts at zero points and goes up and down depending on actions t…
- [Improving your Sender Score](https://mailclickconvert.com/knowledge-base/improving-your-sender-score): Sender Score is computed by a third party. For a list of tips on how to improve your sender score visit https://www.senderscore.org/support/
- [Inbox Placement or Deliverability + Ways to Improve Deliverability](https://mailclickconvert.com/knowledge-base/inbox-placement-or-deliverability-ways-to-improve-deliverability): Inbox placement is not something we can guarantee or track because there are so many variables to consider and one being that the domains you’re using are fa…
- [IP and Domain Warm-up Strategies](https://mailclickconvert.com/knowledge-base/ip-and-domain-warm-up-strategies): Today when sending an email campaign out the most important factor is your IP and domain reputation. In the old days, content filtering was the main method o…
- [Tips to Improve Delivery And Open Rates](https://mailclickconvert.com/knowledge-base/tips-to-improve-delivery-and-open-rates): There are multiple ways to improve your delivery/open rates. There is not just one thing that you can do but there are a variety of factors that may help. Me…
- [What is the recommended Campaign Send Hours?](https://mailclickconvert.com/knowledge-base/what-is-the-recommended-campaign-send-hours): We highly recommend setting your Campaign Send Hours within 8:00 AM to 5 PM during the weekdays and set your weekends to NO Sending All Day. See sample set-u…
- [How to Use the Email List Verification Tool](https://mailclickconvert.com/knowledge-base/how-use-email-list-verification-tool): First, you need to Upload your email list. To do so, go to Email Verification > Upload List > Browse your email list file > check Auto Verify list after uplo…
- [What List Verify Does](https://mailclickconvert.com/knowledge-base/what-list-verify-does): List Verify is a service that helps clean your email list. We first run a couple of checks to see if the email looks good based on the list verify settings, …
- [Adding a Message](https://mailclickconvert.com/knowledge-base/adding-message): To add a message, click on the “Add Message” link in the email marketing tab. On this page, you are given a couple of options. One is to Create a New Message…
- [Campaign Warm-Up Strategies](https://mailclickconvert.com/knowledge-base/campaign-warm-strategies): Successful email deliverability will appear like a difficult task–and with numerous factors affecting your sender reputation like content quality and email l…
- [First Steps](https://mailclickconvert.com/knowledge-base/first-steps): Step 1: Domain Name Registration In order to set up your account, we need to pick your personal domain name(s). Generally, we do a variation of the brand you…
- [How long does the setup process take?](https://mailclickconvert.com/knowledge-base/how-long-does-setup-process-take): From signup to campaign launch, MailClickConvert walks you through the entire process, and as long as you have ready all the requirements, you will be up and…
- [Plain text email vs HTML (graphically designed) email – What to use?](https://mailclickconvert.com/knowledge-base/plain-text-email-vs-html-graphically-designed-email-what-use): Choosing between Plain Text & HTML Email has been always the relatively old debate when talking about email deliverability. It’s been said that a smart email…
- [Creating Nameservers at Namesilo.com](https://mailclickconvert.com/knowledge-base/creating-nameservers-namesilocom): Creating Nameservers at Namesilo.com Step 1. Login into NameSilo then click “Manage My Domains”. Step 2: In the “Manage My Domains” page click on the domain …
- [Domain and IP Blacklisting Issue](https://mailclickconvert.com/knowledge-base/domain-and-ip-blacklisting-issue): There really is no getting past blacklisting. Blacklisting is normal since what we are doing is cold (unsolicited) emails. This is the nature of cold email m…
- [Domain Configuration](https://mailclickconvert.com/knowledge-base/domain-configuration): We set up MX, SPF, DKIM, DMARC, and Sender ID records. MX (Mail Exchange) records The MX record tells the sending mail server where to deliver the mail. SPF …
- [Global Email Reply Forward Address](https://mailclickconvert.com/knowledge-base/global-email-reply-forward-address): Global Email Reply Forward Address – When any reply or message is sent to @yoursendingdomain.com it will forward that message to any email address that you h…
- [How to check Domain and IP Reputation?](https://mailclickconvert.com/knowledge-base/how-check-domain-and-ip-reputation): Email service providers treat domains differently based on their reputation. This “score” can be based on many things, such as the age of the domain name, ho…
- [IP Address Color Codes](https://mailclickconvert.com/knowledge-base/ip-address-color-codes): We have a system for coloring IP addresses based on the sender score. Requires reputation monitoring to be turned on for those IP addresses. Color Definition…
- [IP Warm-up](https://mailclickconvert.com/knowledge-base/ip-warm-up): Example sending for a 30 million account warm-up period. This is only valid if your data has little to no hard bounces. Any small amount of hard bounces can …
- [Parking Your Own Domain for Mailing](https://mailclickconvert.com/knowledge-base/parking-your-own-domain-mailing): Warning: If you park your domain any active domain, email service, or any other service tied to that domain will not work anymore. Create two nameservers at …
- [Parking your own domain using Godaddy](https://mailclickconvert.com/knowledge-base/parking-your-own-domain-using-godaddy): Warning: If you park your domain any active domain, email service, or any other service tied to that domain will not work anymore. To Parking your own Domain…
- [Setting up a Redirection URL](https://mailclickconvert.com/knowledge-base/setting-redirection-url): Redirection Url for your domain can be set-up under “Email Marketing Domains”, then click on the Settings link
- [Spamhaus Blacklisting](https://mailclickconvert.com/knowledge-base/spamhaus-blacklisting): Unfortunately, blacklisting sites (especially Spamhaus ) are getting more aggressive when it comes to new domains being set up for cold email marketing and t…
- [How to Setup Email Forwarding](https://mailclickconvert.com/knowledge-base/how-setup-email-forwarding): When you send out a campaign and someone replies to that campaign, MailClickConvert is able to capture and store that reply in the "view replies section" und…
- [What is managed campaign?](https://mailclickconvert.com/knowledge-base/what-is-managed-campaign): Managed campaign provides you with a dedicated Outbound Email Specialist who executes your email campaigns for you. Our specialists will check your messages …
- [How do I change my message footer information?](https://mailclickconvert.com/knowledge-base/how-do-i-change-my-message-footer-information): Go under your "Email Marketing" tab then go to "Settings" there is a link called Footer/Whois Settings. On this page, you can add new entries for the message…
- [How to access my Premium Drag and Drop Editor?](https://mailclickconvert.com/knowledge-base/how-to-access-my-premium-drag-and-drop-editor): Below is the Premium Drag and Drop Editor Demo video: ????????????? To access your premium drag and drop editor, please follow the steps below: MCC Account D…
- [How to conduct a Message Spam Check?](https://mailclickconvert.com/knowledge-base/how-to-conduct-a-message-spam-check): To conduct a Message Spam Check, please follow the steps below: MCC Account Dashboard > Email Marketing > Messages > View Messages > Select your desired mess…
- [How to Create a Message?](https://mailclickconvert.com/knowledge-base/how-to-create-a-message): To add a message, please follow the steps below: MCC Account Dashboard > Email Marketing > Messages > Create a Message > click Create a New Message It will l…
- [How to disable autolinking and hide blue links in iPhone/iPad](https://mailclickconvert.com/knowledge-base/how-to-disable-autolinking-and-hide-blue-links-in-iphone-ipad): On the iPhone and iPad, you may encounter links for telephone numbers, dates/times, and addresses. You can disable/hide this by adding the following in the h…
- [How to insert an image in the Message?](https://mailclickconvert.com/knowledge-base/how-to-insert-an-image-in-the-message): To insert image/s in the message, you will need to upload your image/s first in the Media section. Watch the video tutorial on how to insert an image in your…
- [How to upload HTML template message?](https://mailclickconvert.com/knowledge-base/how-to-upload-html-template-message): Watch the video tutorial below on how to upload your message HTML Template. ?????
- [I have a .doc file/Microsoft Word Message can I use it?](https://mailclickconvert.com/knowledge-base/i-have-a-doc-file-microsoft-word-message-can-i-use-it): Our system only accepts .htm,.html files and highly suggest that you create the message using our online editor. But if you need to you can convert your Word…
- [Image Maps](https://mailclickconvert.com/knowledge-base/image-maps): Image maps are supported in most email clients here is a tool to make one http://www.image-maps.com/
- [Is there a limit in uploading images or documents in MCC?](https://mailclickconvert.com/knowledge-base/is-there-a-limit-in-uploading-images-or-documents-in-mcc): There is no limit in uploading images or documents in MCC. However, the system only accepts .htm, .html files and I highly suggest that you create the messag…
- [Link images with URL](https://mailclickconvert.com/knowledge-base/link-images-with-url): If you want your images to be clickable by adding a URL, here is how to do it; Inside your message where the image is, add the following tags around the imag…
- [Single Space in a Message](https://mailclickconvert.com/knowledge-base/single-space-in-a-message): When you create a message, the default setting is for double-spaced lines. In order to single space a line, simply hold down shift and hit enter.
- [Special Link URL Values](https://mailclickconvert.com/knowledge-base/special-link-url-values): Link full URL variables for special actions: {unsubscribe} - Unsubscribe Link {viewwebpage} - View as a web page link {forwardfriend} - Forward to friend lin…
- [Spin Text/Random Text](https://mailclickconvert.com/knowledge-base/spin-text-random-text): We support a spinning text feature in the subject lien or body of an email marketing message only in the HTML/TEXT part Spin Tag Syntax {SPIN=TEXTTOSPINHERE|…
- [How to access and export campaign’s Click Log?](https://mailclickconvert.com/knowledge-base/how-to-access-and-export-campaigns-click-log): To access and export campaign's Click Log, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > Campaign Reports > Click on y…
- [How to access and export Campaign’s View Log?](https://mailclickconvert.com/knowledge-base/how-to-access-and-export-campaigns-view-log): To access and export campaign's View log, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > Campaign Reports > Click on yo…
- [How to fix emails that are being blocked?](https://mailclickconvert.com/knowledge-base/how-to-fix-emails-that-are-being-blocked): The only way to address this concern is to try to resend the campaign just targeting the blocked emails with an alternative sending profile. Strategies for B…
- [Not getting email replies?](https://mailclickconvert.com/knowledge-base/not-getting-email-replies): If you have an email forwarding set-up and you are not getting email replies. There are a couple of different options. First , make sure you are not using an…
- [What is a good Open Rate?](https://mailclickconvert.com/knowledge-base/what-is-a-good-open-rate): The open rate depends on many factors such as your subject line, list quality and sending reputation. Generally for purchased lists, an open rate of .5% to 5…
- [Why does my stats not match my google analytics or any other stat software?](https://mailclickconvert.com/knowledge-base/why-does-my-stats-not-match-my-google-analytics-or-any-other-stat-software): Stats will never match what is found in google analytics or other stat software. The main reasons are listed below. Factors that affect open/clicks totals in…

API reference (108 endpoint pages at https://mailclickconvert.com/developers/api-{area}-{action}, each with arguments, an example request and XML/JSON sample responses):

- [Home (`home`, 4 calls)](https://mailclickconvert.com/developers/apilist#home): adduser, deleteuser, edituser, getusers
- [Clients (`clients`, 1 calls)](https://mailclickconvert.com/developers/apilist#clients): getclients
- [Email Marketing (`email`, 87 calls)](https://mailclickconvert.com/developers/apilist#email): addcanspamwhoisinfo, addcustomdomain, addcustomfromaddress, adddomain, addemail, addfolder, addmessage, addprofile, addsmtpserver, blreport, campaignlog, checkspamassassin, createcampaign, createlist, deletecampaign, deletecustomdomain, deletecustomfromaddress, deletedomain, deleteemailbyemail, deleteemailbyemailid, deleteimage, deletelist, deletemessage, deleteprofile, deletereoccurringcampaign, deletesmtpserver, deletetrigger, deletewhois, editcampaign, editcanspamwhoisinfo, editemail, editmessage, editsmtpserver, getaccountinfo, getallclicks, getallopens, getcampaigndetail, getcampaignresults, getcampaigns, getcampaigntriggers, getcanspamwhoisinfo, getclicklog, getclicklogsmtp, getconversionlog, getcustomdomains, getdatafeeds, getdomainblacklisthistory, getdomains, getfeedbackloopconfirmationemails, getfeedbackloopreports, getimages, getipblacklisthistory, getips, getlistdetail, getlistfields, getlisthardbounces, getlists, getmessagedetail, getmessages, getopenlog, getopenlogsmtp, getrecurringcampaigns, getreplies, getreplyeml, getresultsendsingleemail, getsenderscorehistory, getsendingprofiles, getservers, getsmtpandapiresults, getsmtpbounceservers, getsmtpcredentials, getsmtpservers, getunsubscribelist, mergelist, pausecampaign, resumecampaign, retryerrorcampaign, sendsingleemail, unsubscribedomain, unsubscribeemail, updatedomainsettings, uploadimage, uploadlistbyurl, uploadlistfile, verifycustomdomain, viewreply, viewzonefile
- [Support (`support`, 2 calls)](https://mailclickconvert.com/developers/apilist#support): getsupportticketdetail, getsupporttickets
- [List Verify (`listverify`, 11 calls)](https://mailclickconvert.com/developers/apilist#listverify): deletelist, getaccountinfo, getlists, getliststatus, pauseverify, resumeverify, uploadlistbyfile, uploadlistbyurl, verifylist, verifysingleemail, viewlist
- [API (`api`, 3 calls)](https://mailclickconvert.com/developers/apilist#api): addwebhook, deletewebhook, getwebhooks