Below is a list of status codes that your list can contain:

These columns are tracking columns that are used for email marketing campaigns.

clickts – is the date/time that someone clicked a link
clickip – is the IP address of the person that clicked the link
viewts – is the date/time that someone viewed the message
viewip – is the IP address of the person that viewed the message.

These columns are overwritten anytime a list is used in a campaign and stores the last time a user viewed a message or clicked a link.

The active number on the "view lists" page refers to the number of email addresses that are still valid to send to on your next campaign.

The active number is any email that is not part of the inactive or suppressed email groups.

This number changes when you send out emails or if an address no longer exists the active count will go down.

Our system currently accepts either .csv (comma seperated values) files,.txt, .xls, .xls and zip files containing (.txt, .csv, .xls, .xlsx) files up to 50mb.

The format the list needs to be in is one email per line. Or if you have multiple columns there has to be a column called "email in order" for our system to pick it up.

A suppression list is an email list of email addresses that you do not want to send to. Normally an advertiser will provide you a list of emails they do not want to mail to and in this case, you upload it as a suppression list inside the system. Then when you create a campaign in addition to selecting your email list you would also select that suppression list.

To generate/export blocked and timed out lists,  just go to Email Marketing > Contact Lists > View List > check the email list of your choice > click Export Options > click Create Timed Out List or Create Pending/Blocked List

In some cases, you may experience getting some blocked and timed-out status in your campaign email list. This may depend on one factor which is your domain or IP reputation.

It is recommended to generate blocked and timed out list and resend your campaign to these lists using a different sending profile.

Watch the video tutorial below on how to add Email List.


The first step in sending your email is to add an email list to your account. Click on the ‘Add List’ link on the left-hand side under the ’email marketing’ tab.