Posted on 02 Mar 2022 | By mccdrupal

The error: No ReverseDNS in a sending campaign means the selected IP that you used for that campaign does not have a reverse DNS setup.

 

Reverse DNS is set-up by the server provider. To fix this issue contact your server provider to add reverse DNS to the IP address you used for your campaign.

Posted on 02 Mar 2022 | By mccdrupal

If you encounter this error and the server is provided by us, please enter a support ticket and our support team will look into the issue.

 

If the server is provided by yourself/third party, then first try clicking the "retry" link and see if that helps with the issue.

If not, contact your server provider and ask for a reboot of the server/look into the issue.

 

Posted on 02 Mar 2022 | By mccdrupal

It is controlled by a setting under System Setting called "Retry Mode" This setting allows you to mark an email address as retry later after a certain number of blocked/timed out hits on that domain. The default is five blocked/timed out attempts before the email is added to the retry queue for that campaign. You can enter a value of zero to disable the retry mode system but that is not recommended.

Posted on 02 Mar 2022 | By mccdrupal

To set Campaign Trigger in the Campaign, please follow the steps below:

MCC Account Dashboard > Email Marketing > Campaigns > Create Campaign > Scroll Down to the bottom of the page and click Show Advanced Settings button

Scroll down to Triggers > Click on the Select Triggers field to show the Triggers you have created > Select the Trigger of your choice

Posted on 18 Feb 2022 | By mccdrupal

NOTE: Make sure that you have already added your Message and Email List to be used for this Campaign Sequence.

To add a Campaign Sequence, please follow the steps below:

MCC Account Dashboard > Email Marketing > Campaigns > Sequences > click Add Sequence button

Fill out the Add Sequence page fields > click Add Sequence button

Posted on 16 Feb 2022 | By mccdrupal

Watch the video tutorial below on how to launch a campaign.

https://youtu.be/zKtq6ImMiEk

 

 

You can also check the step by step guide below:

MCC Account Dashboard > Email Marketing > Campaigns > click Create Campaign

Image removed.

Posted on 16 Feb 2022 | By mccdrupal

A Recurring Campaign is a campaign that is scheduled to run at regular, specified intervals. It is automated to run itself so that you do not have to create new campaigns all the time.

Posted on 16 Feb 2022 | By mccdrupal

To enable Recurring Campaigns option in a New Campaign, please follow the steps below:

MCC Account Dashboard > Email Marketing > Campaigns > click Create Campaign

It will load up the Create Campaign page > Fill out all the necessary information in the page > scroll down to Recurring Campaigns > click Show Settings button

Posted on 16 Feb 2022 | By mccdrupal

The system supports personalization in both the subject line, from name and the body of the message

The format of personalization is <#columnname#> where column name is the name of the column inside your list lowercase.

Example if you had a list that had columns firstname and lastname inside your message you could enter

Hello <#firstname#> <#lastname#>

Message here

That message will show the user's firstname and lastname from your list.

Default values in personalization

Posted on 24 Nov 2016 | By mccdrupal

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