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getsupportticketdetail

area supportaction getsupportticketdetailGETread

Gets the detail view of a support ticket

Arguments

ArgumentTypeRequiredDescription
idintegerYesid found from the gesupporttickets api call

Example request

https://api.mailclickconvert.com/api.php
  ?apikey=YOUR_API_KEY
  &area=support
  &action=getsupportticketdetail
  &id=1337

Response

<response>
  <ticket>
    <id>4</id>
    <subject>Another reply</subject>
    <body>Here we go!</body>
    <status>1</status>
    <lastupdated/>
    <totalreplies>3</totalreplies>
    <userid>1</userid>
    <firstname>System</firstname>
    <lastname>Core</lastname>
  </ticket>
  <reply>
    <id>6</id>
    <subject>test</subject>
    <body>replies are awesome</body>
    <status>0</status>
    <lastupdated/>
    <totalreplies/>
    <userid/>
    <firstname>System</firstname>
    <lastname>Core</lastname>
  </reply>
  <reply>
    <id>7</id>
    <subject>testte</subject>
    <body>test</body>
    <status>0</status>
    <lastupdated/>
    <totalreplies/>
    <userid/>
    <firstname>System</firstname>
    <lastname>Core</lastname>
  </reply>
  <reply>
    <id>8</id>
    <subject>agagagag</subject>
    <body>agag</body>
    <status>0</status>
    <lastupdated/>
    <totalreplies/>
    <userid/>
    <firstname>System</firstname>
    <lastname>Core</lastname>
  </reply>
</response>
Related

More in Support.

getsupporttickets

GETread

Get a list of support tickets from inside the account

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