`getsupporttickets`

area supportaction getsupportticketsGETread

Get a list of support tickets from inside the account

Arguments

Argument	Type	Required	Description
`start`	integer	No	starting position of number of records
`limit`	integer	No	Number of records to return

Example request

https://api.mailclickconvert.com/api.php
  ?apikey=YOUR_API_KEY
  &area=support
  &action=getsupporttickets
  &start=0
  &limit=10

Response

<response>
  <records>1</records>
  <ticket>
    <id>10</id>
    <subject>Test ticket</subject>
    <status>Closed</status>
    <lastupdated>April 20, 2011, 04:10:06 pm</lastupdated>
    <totalreplies>0</totalreplies>
    <userid>111</userid>
    <firstname>System</firstname>
    <lastname>Core</lastname>
  </ticket>
</response>

{
  "records": "1",
  "ticket": {
    "id": "10",
    "subject": "Test ticket",
    "status": "Closed",
    "lastupdated": "April 20, 2011, 04:10:06 pm",
    "totalreplies": "0",
    "userid": "111",
    "firstname": "System",
    "lastname": "Core"
  }
}

`getsupportticketdetail`

GETread

Gets the detail view of a support ticket

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getsupporttickets